Go to Help at the top menu bar, then choose Update QuickBooks.Since the OK button when changing the company name is grayed out, I have additional troubleshooting to resolve it.įirst, let's update QuickBooks Desktop to the latest release. This will help download the changes, improvements, and fixes that were made to QuickBooks. Thanks a lot for trying the recommended steps above. I'm here to make sure you can update the company name in QuickBooks Desktop.